Privacy
This Website Privacy Statement sets out the policy of Assicurazioni Generali S.p.A. – Hong Kong branch (“Generali Asia”) in connection with the collection and use of your personal data through this website.
General Statement of Principle
Generali Asia respects the privacy of the users of this website, and complies with its obligations under the Personal Data (Privacy) Ordinance, the governing legislation in Hong Kong.
Kinds of Personal Data Held
There are three broad categories of personal data held by Generali Asia. They are personal data contained in:
Customer files and records, which include records containing information supplied by visitors to our website or otherwise voluntarily supplied to Generali Asia by clients or potential clients; and
Other records, which include administration and operational files and personal data provided to Generali Asia in respect of promotional, operational and administrative activities (including the personal data of service suppliers to Generali Asia).
Purpose of Holding Your Personal Data
Generali Asia holds your personal data for the following purposes:
Customer files and records are kept for the purpose of facilitating the provision of information to you about Generali Asia and the Assicurazioni Generali group, including the range of insurance services and related activities offered to clients of the Assicurazioni Generali group; and
Other records are kept for various purposes which vary according to the nature of the record, such as administration of office functions and activities, promotional and marketing activities, selection of service suppliers, and so forth.
How We Collect Personal Data
While browsing an internet site, collection of personal data without a user’s express consent will occur. The services provided on this website:
- Do not use IP address (Internet Protocol Addresses) to collect information. However, IP addresses are stored in navigation information.
- Use navigation data as aggregate data for statistical purposes only.
- Use cookies only to improve browsing, but not for statistical purposes. You may disable the use of cookies, but this may impair your ability to browse this web site.
- Do not use internet tags.
The following policy applies to the active collection of personal data:
- E-Mail: Data received by e-mails sent to the website are used to reply to requests in those e-mails and are then stored for statistical purposes.
- Mailing List: Names are included in mailing lists only if the express consent of the recipient has been obtained.
- Registration: Data received upon completion of on-line forms are used to reply to requests for services set out in those on-line forms.
Personal data is also collected by Generali Asia when it receives forms, applications, correspondence and other documents from its clients and other individuals.
How We Use Your Personal Data
Generali Asia may use your personal data to:
- provide you with information about Generali Asia and the Assicurazioni Generali group, including the range of insurance services and related activities offered to clients of the Assicurazioni Generali group;
- liaise with any company, firm or other business entity carrying on insurance or reinsurance related business or an intermediary or a claims or investigation or other service provider providing services relevant to insurance business for any of the above or related purposes (including loss adjusters, agents, reinsurance companies, coinsurers, emergency assistance providers; lawyers, financial advisers, other professionals; associations, federations or similar organisations of insurance companies and their members), in connection with insurance services provided to you by the Assicurazioni Generali group;
- verify your identity;
- confirm payment details with banks or credit card companies;
- send you, upon your prior consent, information about other services provided by the Assicurazioni Generali group;
- liaise with government and regulatory authorities as required by law;
- protect and defend the rights of Generali Asia or other third parties, or to enforce the terms and conditions that apply to use of this site; and
- conduct other activities of Generali Asia required or permitted by law
Who Can We Disclose Your Personal Data To?
Your personal data may be disclosed by Generali Asia to:
- other companies in the Assicurazioni Generali group;
- any company, firm or other business entity carrying on insurance or reinsurance related business or an intermediary or a claims or investigation or other service provider providing services relevant to insurance business for any of the above or related purposes (including loss adjusters, agents, reinsurance companies, coinsurers, emergency assistance providers; lawyers, financial advisers, other professionals; associations, federations or similar organisations of insurance companies and their members);
- service providers to Generali Asia in connection with the maintenance and operation of this website;
- government and regulatory authorities as required by law; and
- other persons who are under a duty of confidentiality to Generali Asia, or to lawful successors and assigns of Generali Asia
Access to Your Personal Data
You have a right to:
- request access to your personal data;
- correct any errors in your personal data;
- upon payment of a reasonable fee, obtain a copy of your personal data; and
- upon written request, withdraw your consent to the use by Generali Asia of your personal data. However, if your withdraw your consent, then Generali Asia may not be able to provide you with information about itself and the Assicurazioni Generali group, including the range of insurance services and related activities offered to clients of the Assicurazioni Generali group, or may not be able to contact you
Data Protection Officer
If you have queries concerning your personal data (including requesting access to, or correcting the details of, your personal data), you should contact:
The Data Privacy Officer
Generali Asia
35/F, Shell Tower, Times Square
1 Matheson Street
Causeway Bay, Hong Kong
Miscellaneous
Details of the group policy of the Assicurazioni Generali group may be found at www.generali.com
This Policy Statement is an integral part of the Terms of Use of this website, and in using this website, you are deemed to have accepted its terms.